Web Design, Business Services

Startup UX Checkup

Seattle, WA
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About Cassie
Profile

Cassie Wallender is the Chief Product Officer and Co-Founder of Invio, an enterprise SaaS company making clinical trials safer, faster, and more efficient via automation of critical clinical operation workflows.

In the past, she has been a senior contributor and manager for several successful Seattle software startups (iLike, acquired by MySpace in 2009, and Appature, acquired by IMS Health in 2013). Cassie is a strong believer in utilizing data, empathy, and user research to solve software design problems.


About this service

I have been working in web-based design since 1999. As head of product at a startup, I know often a designer is not in the first few hires. But, since I enjoy new design problems and helping other startups, I have started to offer a quick "UX Checkup" as a 1-hour consultation. You will walk me through your website or web-based application, and I will leave you with some key actionable takeaways for user experience improvement, with a focus on low-hanging fruit: easy wins that can make a big difference.

To be clear: taking action on these recommendations will be your responsibility from there.

Here are two examples of feedback after a "UX Checkup" session (feel free to see my LinkedIn profile for further endorsements):

"Cassie is an outstanding user experience specialist. She was able to audit my ecommerce site quickly as well as thoroughly. Cassie made solid recommendations for improvements that were based on user experience data, trends and insights. Her support has resulted in my site being easier for users to understand and navigate. The results have been lower bounce rates and higher user engagement. I would recommend Cassie to anyone for User Experience! "

"Cassie was super helpful to my team... giving us valuable feedback on the prototype for our web application. She has great ability to explain the 'what' of suggested product changes in the voice of a designer ('this button should be above the fold') and the "why" in the voice of the customer ('as a customer I'm going to lose trust in you when I see this'). I wish she worked for us!"


Options
  1. Startup UX Checkup : $300.00

    I have been working in web-based design since 1999. As head of product at a startup, I know often a designer is not in the first few hires. But, since I enjoy new design problems and helping other startups, I have started to offer a quick "UX Chec...


Additional details
  Price: $300.00
  Duration of this service: At least 1 hour(s). Up to 1 hour(s).
   Accepted payment in points: 80%
This helper is able to travel up to 15 miles from 98112
This service is virtual and can be performed remotely and anywhere.


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